Shipping & Returns

Shipping

Australia

Regular Post – This is used for small items such as greeting cards. The cost of shipping is $2. Please note this does not include tracking.

Tracked Delivery – The cost of shipping for tracked items is $10.

We offer free shipping on orders over $50, please note this does not include tracking.

All physical orders are delivered by Australia Post, and will take between 2 and 14 days, depending on the delivery option. Orders will be processed promptly once payment has been received.

Returns

We hope you love our products as much as us. If you are unhappy with the products due to a fault, we will happily organise replacement items or provide a refund.

If you change your mind, you may return them to us and we will provide a refund, but you must cover the cost of shipping them back to us. The items must be unused and in the same condition you received them.

Please provide the order number as proof of purchase, and return the items within 14 days of purchase.

If you have any concerns about you order, to organise an exchange or refund please contact us by email at sarah@sazerelli.com